Frequently Asked Questions
At Dots & Blocks we listen to the feedback received and comments made by our customers at shows and events. Here are some of the most frequently asked questions relating to our products, stockists and workshops. Designed to help you find out more information, email us if this section doesn’t give you the answers you are looking for. All feedback is positively welcomed!
Absolutely! Our online shop is open as normal, the only difference is that we are visiting the post office once a week.
The current situation means that all our creative workshops are suspended, but we have put new kits together with video tutorials so you can learn in the safety and comfort of your own home.
All physical selling events are postponed, but we are taking part in many online events through Facebook.
We welcome commission orders for our artisan printed fabrics -we have a wide range of printing block designs and a deep stock of paints and fabric blanks. We are always happy to discuss the possibility of creating something just for you 💜
Availability is led by current commitments, and varies from week to week. It may take up to a couple of weeks for us to make it, but please contact us to ask 🙂
These are the only pieces that we are able to accept commission orders for currently 🙏
Yes. All our fabrics are printed with specialist fabric paints, and will not come off the fabric during use or wear, nor will they rub off or run if you are caught out in the rain.
Care instructions are provided within the individual item listings in the shop, and upon point of sale all hand printed fabric pieces come with care instructions (which is especially handy for you to know if you are giving our creations as a gift!).
As to whether the items are truly washable or not depends on the item being printed. All of our hand printed cotton tea towels, cotton / viscose shawls can be hand washed and dried naturally, and can be ironed if needed.
As a general rule, the ONLY fabric items that cannot be washed are the cotton tote bags. These are not designed by the manufacturers to be stable for laundering, they will shrink (usually about 10% shrinkage) and the seams may twist. However, you are perfectly safe to spot clean them if you get any marks or spills on them.
Here at Dots & Blocks we have tested these things so you can enjoy your pieces without the need to worry.
CURRENTLY UNAVAILABLE DUE TO PANDEMIC…
There are 6 different locations across Wiltshire and Somerset where we run our workshops –
Court Street Gallery, Trowbridge, BA14 8BR
Ginny’s Café, near Warminster, BA12 0SS
Moonlilly Therapies, near Swindon, SN4 9QT
Paper & Smiles Studio, near Pewsey, SN9 5PF
Phoenix Emporium, Salisbury, SP1 2JG
The Welsh Mill Hub, Frome, BA11 2LE
We are currently investigating other locations to expand into new areas – this section will be updated regularly. Signup to our emails for all news on workshops and other promotions.
Please check the Workshops Section of this site for the latest information, and do reach out to us if you would like to learn more.
CURRENTLY UNAVAILABLE DUE TO PANDEMIC…
Dots & Blocks are passionate about promoting mindfulness through creativity, and to spread the inner peace that comes from the creative process.
Subject to availability, we are always open to your requests – you must have easy access into your building and be within a one hour commute of SP4 8BW.
You provide the venue, tables, chairs and coffee, we supply the rest.
Here are some examples of previous requests:
*Workshops for you & a friend in your own home due to limited mobility or anxiety
*Creative Workshops with children in schools
*Talks & Workshops run at local group meetings (such as craft groups,
yoga classes, WI or mental health groups)
*Group bookings for creative parties – such as birthdays or hen parties
*Promoting the use of creativity for mindfulness at holistic retreats
Minimum booking of 2 people. Normal price £25pp.
Group booking prices: Up to 6 people @ £18 per person, 7+ people @ £15 per person.
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